Air-Conditioning
Each room is equipped with an individually controlled air-conditioning unit. The temperature control is set standard level, but can be adjusted to your liking. If the key card is removed from the energy saving slot,the air-conditioning unit switches off automatically after approximattly 20 seconds. You can re-activate the system by inserting the key card into the slot. The balcony and the bathroom doors should be closed when the air-conditioner is switched on.

Airline Reservations / Reconfirmations
Airlines reservation can be reconfrimed with the help of the Reception desk. the cost of the telephone call to airline office will be charged to your room bill if you travelled with a travel agency,they will take care of youe flight confirmations and transfers


Airport Pickup Service
Arrangements for hotel to airport transfers can be made at the front desk. You can also pre-arrange an airport to hotel transfers either by fax or e-mail at least one day prior to your arrival.Please state your flight number,arrival date and time. A driver will be waiting for you in the arrival hall with your name printed on a signborad .Please do not pay the driver for the trip The transfers cost will be charged to your room.


Baggage Colection
Please call the Porter service for luaggage collection.


Banquets
Our Banquet staff will be pleased to assist you in making arrangements for social or business receptions in our function rooms.


Birthday
The management is happy to present a birthday cake to celebrate a birthday for our guest who staying at least 7 days with us. To order a birthday cake, please contact the Reception desk at least one day before the celebration.


Breakfast
Breakfast is served at the " Oasis Cafe" offering a sumptuous breakfast buffet between 06.30 a.m. until 10.00 a.m. please present your key card's envelop to our staff before taking your breakfast.


Check - Out Time
check-out time is before 12.00 noon ,late check-out charges is 200 Baht per hour and if you checked out after 3.00 p.m. a harf day rate will be charge and after 6.00 p.m. a full day will be charge automatically.


Cheques,Personal
Only bank-certified cheques are accepted. Traveller cheques are exchanged at the hotel exchange rates.


Coffee Cornner & Bakery
We serve a fresh coffee and bakery daily from 10.00 a.m. until 10.00 p.m. located on 1 st. floor in front of " Oasis Cafe "


Cradit Cards
We welcome and accept all major cradit cards.


Doctor
Medical assistance is avaiaeble 24 hours a day. Please contact the Reception desk for a hotel-visit by the doctor or the amburance from Krung Thai hospital will pick up you within 15 minutes.


Drinking Water
It is not advisable to drink tap water in Thailand. The hotel therefore provides each room with bottled drinking water free for charge (2 bottles /room/day ).


Dry Cleaning / Laundry Service
Please fillout the Laundry / Dry Cleaning from and hand it together with the clothes to the room maid. The hotel has no dry cleaning facilities and will send the items to a shop. In case of damage or loss of your laundry,the hotel reiburses a maximum of 10 times the amount of the washing cost of the item in question.


Electricity
The votage is 220 volts at 50 cycles. Two pin sockets are use throughout Thailand. Please contact the Reception Desk should you need an adapter.


Energy Conversation
In order to save energy,all rooms and suites are equipped with an automatic switch off device that is operated by the key card.Please insert your key card into the slot/or press your key card against the panel beside the entrance door to activate electricity and the air-conditioning system. By retracting the card from the slot/panel, both electricity and air-conditioning will be switched off after approx.20 second.


Fax Messages
Fax messages forms can be found in this room directory folder.Fax messages are send by the Reception staff and the cost will be charged to the room bill. Incoming faxes will be delivered to your room but only if the name of the recipiedt is the same as noted on the hotel registration card . Should you except a fax message please notify the Reception desk..


Fire
In case of fire,please remain calm. Use the alarm bell button located in regular intervals on all floor and proceed to the nearest emergency exit.Fire extinguishers are available on every floor.


Fire Safety
You will find a fire escape route map posted in your room indicating the closest emergency exits from your room. We recommend that you familiarize yourself with the location of these exits. Do not smoke in bed room!


Function & Banquet Room
Our function rooms are suitable for banquet,meetings,semenars,weddings. Indoor capacity from 20-120 persons and outdoor can be accommondate for upto 500 persons. Please contact the reception desk or our coordinator for information or to reserve a room.


Hair Dryer
We're provides a hair dryer in the bathroom.


Housekeeping and Maid Sevice
Extra room suppllies and drinking water ( extra charge ) are anvailable from the Housekeeping Department. Please press the digital sight for make up room or do not disturb according to your requirement.


Hotel Reservation
For your next visit,room reservation our " Luxor" hotel can be made at the reception desk directly.


Late Check-out
Please contact the Reception Desk if you would like to stay in your room after the ragular check-out time of 12.00 (noon). Provided that your room is not needed for new arriving guest,you can stay in your room until 2.00 p.m. at free of charge,after 3.00 p.m. charge is a haft day and after 6.00 p.m.a full day will be charge .Kindly make arrangements at reast one day prior to your departure. Please be advised that late check-out request,especcially during weekends, may be difficult to accommodate.


Limousine Service
The hotel provides a limousine sevice according to your order,please contact our Front Desk to make a reservation in advance.


Lost and Found
The reception will offer assistance in tracing lost property.Found items will be kept for 6 months.After such period,the found items are donated to charitable institutions.


Messages
Incoming messages,mail faxes,emails,etc. will be delivered to your room provided that the recipient's name corresponds to the name on the hotel's registration card . Should you wish to check or leave a message , please contact the Reception Desk.


Newspaper
Thai and Enlish language are available in the lobby.


"Oasis Cafe"
The Oasis cafe operates from 06.00 a.m. until midnight everyday. The menu offers international favorites and Thai-Chainese specialities.


Personal Safety Box
We are provides a personal safety box in the wardrobe for free of charge and please be infromed that the hotel can not be held reponsible for any loss of valuables left in the room . Incast of any troubles or unusable the personal safety box in your room ,please contact our front desk directly.


Personal Security
Thailand in general is a very safe country.However,as a meansure of precaution, we urge you to observe the following safety meansure:
   -   Keep money in a personal safety box provided in your room for free of charge.
   -   Put the security chain on your door when retiring for the night.
   -   Lock the entrance and balcony doors when leaving the room.
   -   Be aware of pick-pockets in busy areas like markets and bazaars.
   -   Be extra careful when crossing a road.Thai driver do not observe.
predestrain right-of-way as consciensously as other countries.


Pets
Pets are not allowed in the hotel.


"Pharaoh Lounge"
In the evenings, enjoy dinner the house muscian plays solf music or you can sing along by your own style.


Postage stamps
Postage stamps are available at the Reception Desk.The Reception Desk in the lobby will be pleased to mail letters and postcards for you.


Questionnaire
We have placed a questionnaire in this folder,in which you may state your comments regarding our sevices ans facilities. Your comment are much appreciated and will certainly help to futher improve our standards.


Room Key Card & Envelop
Whenevr you would like to talking your meals,signing your bill and/or using hotel's facilyties,please present your key card's envelop to our staff.

Room Service
Room service is available from 06.30 a.m. until midnight. Please see the Room Service Menu. Free breakfast can not be used for room service orders.


Shuttle bus service
We are provides a shuttle bus service for free of charge ,please find the schedule in this folder or contact our fron desk.


Telephone Calls
Please see the separate page with useful of telephone call and price list.


Visitors
All unregistered visitors are requestted to leave the guest room before 8.00 p.m.
   -   Each overnight visitor has to register at thew reception with ID card or passport.
   -   The hotel is not reponsible for any loss of item from your room.
   -   The hotel reserves the right to refuse access to the rooms for visitor and is not required to provide and explanation for refusal.


Wake up calls
Please call the Reception Desk to register your wake up call in the telephone computer. Please note that this service is just a help for you. the hotel can not be held reponsible should you not wake up and miss your transfer or appointment. Should you need any early breakfast or pocket breakfast, please inform the Reception Desk one day in advance.


WI-FI Internet Access
There is an internet accessible all area.Please buy an internet access card at the Reception Desk.